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An applicant should call the recruiter with the
interview results as soon as she/he can get to a phone where they
can talk in private. She/he has to trust that this is in her/his
best interest. The objective of the debriefing is to prepare for the
call to the client and to continue the closing process which was
started in the initial contact with the applicant.
A small plug for our software recruiting,
staffing or executive search database is in order
here. The nature of recruitment is such that incoming
calls from applicants or clients cannot be predicted and almost
always have to be taken. A good applicant tracking or resume
database should allow the switching from a search project to
handling the immediate incoming call in a way natural to the recruiter's
workflow.
Closing issues which should have been addressed
before the interview.
1. The kind of job
he/she wants, the type of company, the work environment, the type of
people he/she wants to work with, type of supervision he/she is
looking for.
2. Location - they are prepared to take a job in this location and
they are planning to commute or relocate. If relocation is in the
plan, then relocation dollars have been addressed and you know
whether or not this is a prerequisite to accepting the job. If it
is, what are the dollars involved?
3. Salary
4. Start date
5. Counter offers, is he/she prepared to turn down a counter offer
from his/her present employer.
6. How the spouse feels about the career change and what he or she
wants from it.
When the applicant calls, he or she should be asked.
1. 'Describe the interview in detail.'
2. 'What questions were asked?'
3. 'What were your answers to the questions?'
4. 'How do you feel about the job?'
5. 'Do you want the job?'
6. 'What are the names, with correct spelling, of everyone you
talked with?'
7. 'What is the starting offer, the start date, title and position?'
Do you have authority to accept on their behalf?
8. 'What do you have the authority to turn down?'
9. 'What was your impression of the client's interest?'
10. 'What might the client see as drawbacks?'
11. 'What can you bring to this job?'
12. 'How did the client leave it?'
13. 'Did you fill out an application?'
14. 'Did you provide references?'
15. 'What references did you provide?'
16. 'Was salary discussed; if so, what did you say about salary?'
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