Adding Multiple Phone Numbers

All phone fields offer drop downs for additional numbers if needed.   This is helpful for those individuals who have multiple numbers of the same type (i.e. more than one cell number or home number).  If someone has multiple phone numbers in any of the phone number fields, the background of the box will be highlighted a pale yellow.  When positioning your mouse in any of the phone fields, you will see a pair of eyes, Eyes.  You may double click here in order to open a list box.  The list box contains two columns: 1) Phone Type and 2) Phone Number.  You cannot make any changes to this phone listing unless you are in Change mode. 

 

For example,you have an applicant named Isaac Newton in Gopher and he has a home number, a home office number, a personal cell number and a work cell number.  The home number and personal cell number would be added to Home Phone and Cell on the Profile tab.  You could add the home office number to the Home drop down and the work cell number to the Cell drop down.  To do this, while on Isaac Newton’s Profile record, click the Change button.  Double click in the Home Phone box and a listing will open on the screen.  On the first available open row, click in the Phone Type column and select Home Office from the listing of options.  Type the number in the second column.  I want the home number to appear in the Home Phone box on the Profile tab as that is the primary home number that should be used, so I must double click on the home number in the list box in order to transfer that number to the Home Phone box.  Next, double click in the Cell box.  On the first available open row, click in the Phone Type column and select Work Cell and type the number in the second column.  I want the personal cell number to appear in the Cell box on the Profile tab so I must double click on that number in my list in order to transfer the number to Cell.  Once all changes have been made, click the Do It button to save your changes. 

 

Note:  The Phone Type descriptions may be customized.  Please contact a Gopher Support Representative for assistance.

 

Note:  Phone numbers added to the drop downs that do not appear on the Profile tab in the primary phone boxes are not included in phone number searches.