If someone has more than one email address, you may use the Email Defaults field to add an unlimited amount of additional addresses, specifying the type as well. When positioning your mouse in the Email Defaults box, you will see a pair of eyes, . You may double click here in order to open a list box. The list box contains two columns: 1) Type and 2) E-Address. You cannot make any changes to this email listing unless you are in Change mode.
To add addresses, or make changes, to the multiple email list box for the individual on the Profile tab, first click the Change button, . Double click in the Email Defaults box. Add a new address to the first available row, or make changes as needed. Be sure to click the Do It button, , to save all changes.
While in change mode, single click the address(es) that you want to appear in the Email Defaults box on the Profile tab. If multiple addresses are selected, they will be separated by a semi-colon (;) and up/down arrows will appear in the Email Defaults box so you may scroll to see the addresses. When sending this particular individual an email by using one of the email options on the Outlook menu, from the Gopher menu bar, the email will be sent to all addresses in the Email Defaults box.
In the screen shot pictured here, Bob Cooper has three email addresses, which were all added to the Email list box. However, when I send Bob an individual email I would like the email to be sent to both his business and home addresses, so while I was in Change mode on the Profile record of Bob, I double clicked in the E-Mail Defaults box in order to open the list of emails and I clicked on the firstname.lastname@example.org address and email@example.com address. This transferred both addresses to the E-Mail Defaults box. I then clicked the Do It button to save my changes to Bob’s Profile record. All three addresses appear in the list box, but only two of them appear in the E-Mail Defaults box directly on the Profile tab.
Here’s a breakdown of how this email feature works, using Bob Cooper as an example:
• When Bob is selected on one of the six tabs in Gopher, and an email is sent to him by clicking Outlook on the Gopher menu bar and choosing either “Email to Bob Cooper”, “Email Current Memo” or “Email Memo Template”, a new Outlook email will open and it will be addressed to both firstname.lastname@example.org and email@example.com since these are the addresses appearing in the E-Mail Defaults box. When emailing a memo by using an Outlook option on the Gopher menu bar, the Email Type associated with the memo is ignored.
• When sending Bob an email by selecting his name from a list (Hot List, Target List or Bookmarks List) and clicking Outlook on the list’s menu bar and choosing either “Email Current Memo” or “Email Memo Template”, the email will be sent to Bob and will be addressed to both firstname.lastname@example.org and email@example.com if the Email Type for the selected memo is blank.
• When sending Bob an email by selecting his name from a list (Hot List, Target List or Bookmarks List) and clicking Outlook on the list’s menu bar and choosing either “Email Current Memo” or “Email Memo Template”, if the memo has an Email Type, the email will be sent to Bob’s address that has been designated with that type. For example, if the memo template you have selected to email to Bob has an Email Type of H, the email will be sent to Bob’s home address which is firstname.lastname@example.org. If Bob did not have an email address assigned with the type of H, then Bob would not receive the email.
Note: The Email Type descriptions may be customized. Please contact a BlackDog Support Representative for assistance.